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Discussion topic: Swap
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This message was authored by: ZackGolden
Message posted on 14 Dec 2025 08:33 AM
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Swap
Looking to swap sons mobile for an iphone for christmas. If I buy tiday, ph9ne old phone would need to be returned by 28th December.(ie within 14 days). Is there an extensiion to the 14 day policy over Christmas?
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Dec 2025 08:45 AM
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Re: Swap
Hi @ZackGolden if (and it can be a big if) sky have stock of the phone you want, the website isn't always accurate especially with iPhone 17 range at the minute, then once you receive it you have 14 days to return the swap phone, I have not seen any mention of extending the return period for Christmas. I have seen others who were getting close to the 14 day window phone up and ask for an extension which was given. I don't think there is an automatic extension for Christmas.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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