Discussion topic: Swap

This message was authored by Franny2022 This message was authored by: Franny2022


I've recently received my new device on the swap thing sky do. However, the packaging was thrown away by accident and I need a new label and packaging to send back my old device. . I've tried various ways of getting in touch with sky,  virtual assistants and trying to find an actual phone number, all with no luck. Very frustrating!! Can anyone provide a phone number to ring please? The annoying thing about this, is there was a section about what to do if the packaging was lost. It says get in touch, but then doesn't provide how to! Come on Sky, make it easier for people to get in contact! 


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This message was authored by caesarome This message was authored by: caesarome

Re: Swap

Posted by a Superuser, not a Sky employee. Find out more

You can call from your new phone on just 150.


When you come to sending it off make sure you get and keep proof of posting.

If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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