06 Mar 2024 10:32 AM
Can't link mobile account on Sky APP. Shows "technical issue all the time"
Was working on previous phone, could use piggy bank etc. New phone same model as previous one, app works but cant link..
06 Mar 2024 01:11 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
06 Mar 2024 01:15 PM
Posted by a Sky employeeThanks for escalating. We've sent an invite to @Eddie505.
09 Mar 2024 09:10 AM
Posted by a Sky employeeHi @Eddie505
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
No problem. Browse or search to find help, or start a new discussion on Community.
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