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Discussion topic: Swap to same phone

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This message was authored by MaxineH0710 This message was authored by: MaxineH0710

Swap to same phone

Hello I was looking to swap my phone to reduce my bills. Am I able to swap for the same phone if the price is now lower per month? 


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Swap to same phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @MaxineH0710  only if you have reached the swap point for your contract (12 months on swap 12 or 24 months on swap 24) otherwise not without incurring a charge. 





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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Swap to same phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @MaxineH0710  only if you have reached the swap point for your contract (12 months on swap 12 or 24 months on swap 24) otherwise not without incurring a charge. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
This message was authored by Mobile+Tech This message was authored by: Mobile+Tech

Re: Swap to same phone

Hi @MaxineH0710. You can Swap for the same model of phone just bear in mind that no matter which device you choose, you will need to go through a credit check. 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Swap to same phone

Posted by a Superuser, not a Sky employee. Find out more

@MaxineH0710 wrote:

Am I able to swap for the same phone if the price is now lower per month? 


That may be a false economy though.

 

You may be able to reduce the monthly device charge but will extend the length of the contract.

 

If you continue paying until the end of your current contract then the device charge is removed and you only pay for the data plan.  (And you own the phone at the end)

 

Do the sums...

I am just another Sky customer and my views are my own
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