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Discussion topic: Swap 24 return of old phone

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This message was authored by NorfolkNige This message was authored by: NorfolkNige

Swap 24 return of old phone

With swap 24, is the box that the new phone comes in, the box that we have to return the old one in or do we have to wait for sky to send an envelope as their email says.


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Swap 24 return of old phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @NorfolkNige  you use the box that the new phone came in, there should also be an address label in there somewhere, apparently it's small and difficult to find !





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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Swap 24 return of old phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @NorfolkNige  you use the box that the new phone came in, there should also be an address label in there somewhere, apparently it's small and difficult to find !





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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