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Discussion topic: Still not working after network transfer

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This message was authored by: Mrs+She

Still not working after network transfer

Transferred from 02 5 days ago...Did the usual pac etc and had email from sky saying everything transferred but can only use WiFi and not sky data 

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This message was authored by: caesarome

Re: Still not working after network transfer

Posted by a Superuser, not a Sky employee. Find out more

@Mrs+She 

If you can make calls and send texts try sending the network settings to your phone:

 

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

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