0

Discussion topic: Still can t activate my sim card keeps telling me to link sky id then says already linked i

Reply
This message was authored by: David347

Still can t activate my sim card keeps telling me to link sky id then says already linked i

I ve been trying to activate my new sim card from sky but it tells me to link ID which I do then says sky id already linked go to mobile home page which do, then activate sim and back to link idit goes. I Don t have access to another phone at this time. 

Reply

All Replies

This message was authored by: 63johnw

Re: Still can t activate my sim card keeps telling me to link sky id then says already linked i

Posted by a Superuser, not a Sky employee. Find out more

Hi @David347  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Lisa-P1987

Re: Still can t activate my sim card keeps telling me to link sky id then says already linked i

Hi there, we had a chat with David347 on Friday, we have already explain what they need to do, in order to sort this,

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: 63johnw

Re: Still can t activate my sim card keeps telling me to link sky id then says already linked i

Posted by a Superuser, not a Sky employee. Find out more

Sorry @Lisa-P1987  didnt realise. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for David347
Level 1 icon
Topic Author
This message was authored by: David347

Re: Still can t activate my sim card keeps telling me to link sky id then says already linked i

You asked me to callbut I Don t have access to another phone

This message was authored by: Lisa-P1987

Re: Still can t activate my sim card keeps telling me to link sky id then says already linked i

Unfortunately our team is unable to support with the ID issues and the team needed are only available via a call. 

Thanks

Lisa - Sky Tech Team Expert
Avatar for David347
Level 1 icon
Topic Author
This message was authored by: David347

Re: Still can t activate my sim card keeps telling me to link sky id then says already linked i

They didn't help me on Friday I still can t activate my sim cards

Avatar for David347
Level 1 icon
Topic Author
This message was authored by: David347

Re: Still can t activate my sim card keeps telling me to link sky id then says already linked i

So what you are saying you can t help me and can never use my sim cards.   I sent details of my last mobile bill. 

Reply