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Discussion topic: States that my phone bill has been paid but nothing has come out of my account

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This message was authored by: LucyFae

Message posted on ‎28 Aug 2024 09:22 AM

States that my phone bill has been paid but nothing has come out of my account

My sky mobile bill states it has been paid but nothing has come out of my account 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎28 Aug 2024 09:56 AM

Re: States that my phone bill has been paid but nothing has come out of my account

Posted by a Superuser, not a Sky employee. Find out more

It will be in the process of being requested from your bank.

 

Only if the payment fail does it become an issue.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎28 Aug 2024 10:01 AM

Re: States that my phone bill has been paid but nothing has come out of my account

Posted by a Superuser, not a Sky employee. Find out more

@LucyFae 

You might find  that by this time tomorrow you will see that the payment has been taken as it will say it has been paid when the process is started to take it.

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This message was authored by: PandJ2020

Message posted on ‎28 Aug 2024 10:02 AM

Re: States that my phone bill has been paid but nothing has come out of my account

Posted by a Superuser, not a Sky employee. Find out more

The Bank Holiday this week can sometimes delay collections by a day.

I am just another Sky customer and my views are my own even if you don't like the answers
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