Discussion topic: Staff training today?

This message was authored by: ThatBoi · ‎05 Jul 2022

Hi there,

I've tried calling several times but it says there's staff training. Do you know when this is due to finish?

I've ordered a phone that's going to the wrong address so need to cancel urgently!

This message was authored by: GD1 · ‎05 Jul 2022

@ThatBoi As customer like you we have no idea when Staff Training will finish.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: ThatBoi · ‎05 Jul 2022

Update: Have scoured the internet and no information anywhere as to when the training finishes. And tried several ways to call and can't get through.

This message was authored by: Daniel0210 · ‎05 Jul 2022

@ThatBoi

You'll just have to persevere on the phone I'm afraid. These sessions are unlikely to go on for too long 🤞

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: BoozingBodger · ‎05 Jul 2022

Tried calling myself, its a shame they don't point out the training on the 1st IVR message, rather than "we have a wait time of over an hour", and then after accepting that you are told they are training.

This message was authored by: ThatBoi · ‎05 Jul 2022

Can get through now, anyone still trying!

Discussion topic: Staff training today?

Staff training today?

All Replies

Re: Staff training today?

Re: Staff training today?

Re: Staff training today?

Re: Staff training today?

Re: Staff training today?

Was this discussion not helpful?

Search Sky Community

Start a new discussion