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Discussion topic: Spend cap US
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This message was authored by: SarahKF
Message posted on 04 Jul 2026 03:04 PM
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Spend cap US
I'm in the US and both my phone and my sons phone have reached spend cap. I've tried taking them off , then changing to £99.
ive tried making a payment to pay my bill and it won't accept it , it just hangs
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Jul 2026 04:25 PM
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Re: Spend cap US
Taken from here:
https://www.sky.com/help/articles/sky-mobile-spend-caps
When you reach your spend cap,:
- You won’t be able to use any chargeable data, calls and texts that aren’t included in your plan until your next bill date (unless you change your spend cap).
You need to change your spend cap so if you can't do it yourself then there is a number shown here that you can use to call Sky when you are out of the UK:
https://helpforum.sky.com/t5/Sky-Mobile/Sky-Mobile-Roaming/ba-p/4236715
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