Discussion topic: Something one problem with my swap !

This message was authored by: Jeffersonm27 · ‎24 Apr 2024

sorry, hi, I'm Jefferson, I don't want to swap for my iPhone 13, it's not good, I have the 11 pro graphite, I think that's not going to interest you, let's leave it with the normal contract for the new iPhone 15 pro Max, that's fine, and sorry for the inconvenience.

This message was authored by: Daniel0210 · ‎24 Apr 2024

@Jeffersonm27 wrote:

sorry, hi, I'm Jefferson, I don't want to swap for my iPhone 13, it's not good, I have the 11 pro graphite, I think that's not going to interest you, let's leave it with the normal contract for the new iPhone 15 pro Max, that's fine, and sorry for the inconvenience.

@Jeffersonm27

That appears to be part of a conversation but it's your first post on the Community. You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎24 Apr 2024

@Jeffersonm27 wrote:

sorry, hi, I'm Jefferson, I don't want to swap for my iPhone 13, it's not good, I have the 11 pro graphite, I think that's not going to interest you, let's leave it with the normal contract for the new iPhone 15 pro Max, that's fine, and sorry for the inconvenience.

@Jeffersonm27

That appears to be part of a conversation but it's your first post on the Community. You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SKY1992bf · ‎24 Apr 2024

@Jeffersonm27 You are not addressing sky directly by posting here as we are primarily a customer helps customer forum

if you have initiated a swap and want to cancel it you need to call sky directly

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150

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This message was authored by: caesarome · ‎24 Apr 2024

@Jeffersonm27

If you were talking to Sky then to continue the conversation you will need to call them on 150 from your mobile.

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Discussion topic: Something one problem with my swap !

Something one problem with my swap !

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