Slow Signal & Mobile Data Issues

[Chaz1267]

Hi, my signal and mobile data have recently become very slow and are cutting off frequently. This has noticeably gotten worse over the past few weeks and it’s affecting my ability to use my phone properly.

I’m paying for a service that isn’t working as expected, so could you please check for any issues in my area or with my account?

[Daniel0210]

@Chaz1267 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Is any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile 

It may disclose a nearby mast issue. In case you aren't aware Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.