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This discussion topic has been answered Discussion topic: Sky stopped working whilst in Canada
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Oct 2025 12:37 PM - last edited: 12 Oct 2025 12:39 PM
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Re: Roaming won’t work in Canada
Hi @SH73 there had been an ongoing issue in Canada for some customers. If you have an iPhone try going to settings, mobile service, sim applications and change the setting there. If it's an android look for the sim toolkit and change the setting there.
https://helpforum.sky.com/t5/Sky-Mobile/Sky-stopped-working-whilst-in-Canada/m-p/4998989
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: SH73
Message posted on 12 Oct 2025 12:57 PM
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Re: Sky stopped working whilst in Canada
That worked, thank you! Had to try a couple of networks but it finally got going with the second choice.
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