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Discussion topic: Sky sim not activating

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Avatar for Fiona11112
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This message was authored by: Fiona11112

Message posted on ‎02 Jan 2025 11:13 AM

Sky sim not activating

I transferred my number to a sky sim 3 days ago. Got a message to say the number had transferred successfully etc but the sim isn't yet activated. When I view sim.manager, there is no number related to the sky sim. 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎02 Jan 2025 11:20 AM

Re: Sky sim not activating

Posted by a Superuser, not a Sky employee. Find out more

Hi @Fiona11112  is the sim for your old network still working ? As porting doesn't happen on bank holidays and weekends then there may be a delay. 

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