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Discussion topic: No Network for 2 days

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This message was authored by: Denise221

No Network for 2 days

My network just disappeared since yesterday. Unable to use the phone unless it's via a WiFi connection. Unable to even call sky on my phone. Requested and installed new network settings multiple times I client restarting and all that. Still nothing. 

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This message was authored by: caesarome

Re: No Network for 2 days

Posted by a Superuser, not a Sky employee. Find out more

@Denise221 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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This message was authored by: Denise221

Re: No Network for 2 days

Hey, 

no no issues showing with service 

This message was authored by: caesarome

Re: No Network for 2 days

Posted by a Superuser, not a Sky employee. Find out more

You might need a replacement sim so you will have to contact Sky about this so perhaps via social media as there are links at the bottom of this page to their sites or via the messaging service here:

 

https://www.sky.com/help/articles/replacement-sim

 

At the bottom of the above link select - No, I still need help >No, I want to get in touch > tick both boxes > Get in touch.

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