Sky payment holiday

[Seemaas]

I have been put on sky mobile payment holiday because i have unfortunately got into debt with my Mobil bill I  want to know if I can get switched back on if I make a payment and then over the next couple of months I'll pay it off can anyone please give me some advice please 

[63johnw]

Hi @Seemaas  in order to get services restored then all debts need to be paid. You can make payments but services won't be restored until everything is up to date and a new continuous payment method is in place. Sky don't accept promises to pay, no matter what the CS staff on the phone may say. 

[Seemaas]

Thank you