14 Jan 2025 10:08 AM
My iPhone 15 had boiling water spilt on it and it was fine for a week and then went to temperature too hot and it stayed that way apart from every now and again it flickers back on for a couple of minutes. I bought a new iPhone 15 but can't transfer contacts or photos and my new phone is not picking up I messages ?
14 Jan 2025 10:12 AM
Posted by a Superuser, not a Sky employee. Find out moreI'm not sure what you are asking but this explains the repair process via Sky:
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs
If you do go for a repair then it will cost you so perhaps get a quote from both Apple or Sky to see who is the cheapest.
14 Jan 2025 10:23 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Lindsey106 have you logged into your iCloud account on the new phone then hopefully you have a backup saved that you should be able to restore to the new phone.
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