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This discussion topic has been answered Discussion topic: Sky not recording Android Auto data

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This message was authored by: Curr946.

Sky not recording Android Auto data

So, i appear to have discovered something rather strange, in that my sky mobile app says I'm using very little data but my android auto plays music via the car for at least an hour a day, loads maps and tracks my location. My phone tells me the android auto app used 9gb but my sky account tells me ive used less than 1gb...  (on a 10gb plan)

 

Anyway else spotted this... i have a bill cap so if do go over (as im close to limit according to my phone) and they decide later to bill me, I'll dispute it as it should cut off. 

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Sky Personal & Business Customer

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This message was authored by: PandJ2020 Answer

Re: Sky not recording Android Auto data

Posted by a Superuser, not a Sky employee. Find out more

@Curr946. wrote:

 My phone tells me the android auto app used 9gb but my sky account tells me ive used less than 1gb...  (on a 10gb plan)

 


I presume the counter is cumulative?  All that really matters is what Sky have tracked...

 


i have a bill cap so if do go over (as im close to limit according to my phone) and they decide later to bill me, I'll dispute it as it should cut off. 


The spend cap you are referring to is nothing to do with contract data...

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020 Answer

Re: Sky not recording Android Auto data

Posted by a Superuser, not a Sky employee. Find out more

@Curr946. wrote:

 My phone tells me the android auto app used 9gb but my sky account tells me ive used less than 1gb...  (on a 10gb plan)

 


I presume the counter is cumulative?  All that really matters is what Sky have tracked...

 


i have a bill cap so if do go over (as im close to limit according to my phone) and they decide later to bill me, I'll dispute it as it should cut off. 


The spend cap you are referring to is nothing to do with contract data...

I am just another Sky customer and my views are my own even if you don't like the answers

Did this answer not help you?

Reply
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