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Discussion topic: Upgrade help

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Avatar for Clairew3
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This message was authored by: Clairew3

Message posted on ‎11 Aug 2025 02:30 PM

Upgrade help

Hi. Im trying to upgrade one of my devices but I keep getting a technical error. I add what I want to the basket, get to the Insurance, I click no and it throws up a technical error. Ive tried the bot but that is no help. Any ideas?
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎11 Aug 2025 02:54 PM

Re: Upgrade help

Posted by a Superuser, not a Sky employee. Find out more

Hi @Clairew3  call sky on 150 and when prompted don't speak and you should get to speak to someone. 

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