0

Discussion topic: Sky network dead zone!

Reply
This message was authored by: Ajaja

Sky network dead zone!

Hi All

 

New to Sky mobile here. 

At my home address Sky is only able to deliver one bar signal to my IPhone 15 plus, outside and inside the house. Only 700 meters due south of my house the signal is at 5 bars and speed is adequate. I am constantly on WiFi calling and turning off my network as frankly it's pointless having it on. Would Sky or O2 investigate the mast. I believe this is a localised coverage fault on my road caused by a misaligned or under-performing mast sector. Signal drops from 5 bars to 1 bar within 700 metres. This is not a device issue - it's a cell performance fault. 

 

Ajajaj
Reply

All Replies

This message was authored by: PandJ2020

Re: Sky network dead zone!

Posted by a Superuser, not a Sky employee. Find out more

Any issues reported here? https://www.sky.com/help/articles/service-status-sky-mobile

I am just another Sky customer and my views are my own even if you don't like the answers
Reply