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Discussion topic: Sky mobile

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Avatar for AnneWanjiru
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This message was authored by: AnneWanjiru

Message posted on ‎21 Aug 2026 10:01 AM

Sky mobile

My sky mobile is not active yet I have paid 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Aug 2026 10:08 AM

Re: Sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@AnneWanjiru 

If it had been restricted due to this hill not being paid then have you also strip your payment details again like direct debit or your card details because if you are yet to do this then this does need doing before your mobile service will be restored.

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This message was authored by: AnneWanjiru

Message posted on ‎21 Aug 2026 10:13 AM

Re: Sky mobile

Please activate 

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This message was authored by: caesarome

Message posted on ‎21 Aug 2026 10:16 AM

Re: Sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@AnneWanjiru 

We are customers here like you so can not activate anything.

 

Was your mobile restricted due to the bill not being paid and if so have you set your payment details up again ?

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