Sky mobile data very slow despite good signal

[JamesS1232]

Sky mobile data very slow despite good signal. Even when i have very good signal mobile data is either very slow or non existing l. Have tried multiple devices. Sent settings. Best i have managed was 6mbps. In Wrexham i barely get anything. Had to get a different sim from Vodafone and speed was significantly better.

Is there anything that can be done? It's unusable and why i have so many spare gigabytes as i cannot use them.

Thanks

[JadeChan]

I'm having the same issue. My data is really bad, it's soo frustrating as when I'm out i can barely use my phone

[Sandy0]

Same here! Have had EE and never experienced such bad mobile internet! This one switches off constantly and useless at this point. The only place it has constant signal is at home where I have WiFi ;D. Only just moved to Sky but will have to change back because there is nothing worse than not beeing able to use your Mobile internet when you need it! And funny how Sky blame it on bad weather or say that many are using in the are. I switch to my EE and never have issue the same place and time so it's 100% Sky not weather or whatever else they come up with! 

[xenon81]

Sky Mobile uses O2 which is known to be a very slow and cogested network in many areas.

[NaomiG1990]

I also have this issue . My signal says I have internet ... yet it is so slow & nothing will load . I was previously with EE & the lady on the phone warned me about switching and that I'll notice the signal difference ... & she was right ;( Sadly , I'm stuck in a contract 

[Sonking]

The same thing happened to me good signal no data

[Leanne1000]

We have been with sky for over 5 years. Previously the network was fine but now the data speed is so consistently slow it is unmanageable.