Sky id

[Debs071]

've been trying to link my Sky ID when activating my SIM card, however after entering my surname, postcode and last 6 digits of my bank account, I keep getting a message saying the website is experiencing 'technical difficulties'. This has been going on for days now.

Is there a phone number/online service that can help me get my Sky ID linked & set the sim up?

[caesarome]

150 is the free number to use from another Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

Or if you prefer to get you some help with this we can ask Sky's messaging team to contact you via here tomorrow morning so if they do you then have 48 hours to start the chat so let us know if you prefer to do this.

[Debs071]

If they could contact me  thanks

[caesarome]

@Debs071 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Debs071 to chat.