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Discussion topic: Sky esim failed to activate

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This message was authored by LH24 This message was authored by: LH24

Sky esim failed to activate

Hello, I ordered a new phone (pixel 9) with an esim and I already have a separate phone and contract which I will be cancelling soon.

 

I tried to activate the esim multiple times but it failed each time and sky has not called me despite an email saying they would.

 

Sky virtual assistant just said to post on here so is there anyone who can help me?

 

Thanks