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Discussion topic: Sky Watch data

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This message was authored by: T1000_model_2

Sky Watch data

Can Someone Please Explain "Sky Watch Data" in Sky Mobile?

So, I just got a notification in my profile saying: "Outside plan Sky Watch data: 218.3MB." Sounds important, right? But after speaking with four (yes, FOUR) expert advisors from Sky, not one could give me a clear answer. Instead, I was advised to use the Sky app... which, surprise surprise, also didn't answer my questions. 🙂  I only use Sky Mobile not any other Sky service!!

The burning question remains: Is this billable? 

So, dear Sky experts (who apparently don’t have access to this highly classified “Sky Watch data”), could you please get to the bottom of this mystery for me?

 

A little clarification would be appreciated. Thanks in advance, no rush, though, I'm just sitting here with all these unanswered questions..... 🙂

 

Thank you in advance. 

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This message was authored by: caesarome

Re: Sky Watch data

Posted by a Superuser, not a Sky employee. Find out more

@T1000_model_2 

Do you use any Sky apps so Sky Go, Sky Sports on your mobile when on mobile data ?

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This message was authored by: T1000_model_2

Re: Sky Watch data

No, I do not use any Sky apps on my phone. This SIM card is used in a Hot-spot device. We don't use any Sky services apart from this SIM card.

This message was authored by: PandJ2020

Re: Sky Watch data

Posted by a Superuser, not a Sky employee. Find out more

A lot of detail here: https://www.sky.com/help/articles/sky-mobile-watch

I am just another Sky customer and my views are my own even if you don't like the answers
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