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Discussion topic: Sky Mobile slow data

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This message was authored by: Pau4

Sky Mobile slow data

Hi, just wanted to ask. I recently joined sky mobile but the data can be really slow i've done all the troubleshooting with my device and sky said they can't find any issues on their end. Is anyone else having issues like this?. What can I do?

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This message was authored by: PandJ2020

Re: Sky Mobile slow data

Posted by a Superuser, not a Sky employee. Find out more

Have you enabled 5G?  You need to enable the addon on your account and the settings on your phone if not defaulted.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: xenon81

Re: Sky Mobile slow data

Sky uses the O2 network which has congestion problems in a lot of places and constantly comes last for data speeds in national tests. It might just be particularly bad in your area, if that's the case there's nothing you can do other than try different networks (avoid Giffgaff and Tesco as they also use O2).

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