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Discussion topic: Sky Mobile - is eSIM being offered in 2021

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This message was authored by HodgeyHogger This message was authored by: HodgeyHogger

Re: Sky Mobile - is eSIM being offered in 2021

02 4gig sim 5G offered on moneysupermarket £6 12 month contract and that's just one I've seen.

This message was authored by DrB.... This message was authored by: DrB....

Re: Sky Mobile - is eSIM being offered in 2021


@HodgeyHogger wrote:

02 4gig sim 5G offered on moneysupermarket £6 12 month contract and that's just one I've seen.


Yes I see now.  That deal is not on the O2 web site but it is on moneysupermarket.

The lesson for me is to use a comparison site rather than the providers web site directly.

This message was authored by Fergus67 This message was authored by: Fergus67

Re: Sky Mobile - is eSIM being offered in 2021

I moved 2 of my contracts to O2 just over a year ago and I found that after you picked the plan you were interested in, they offered you extra data for a small increase in monthly cost (before you committed to the contract). So it was worth going through a few iterations to get the best deal. I suspect the comparison website offers may be using things that are hidden on O2's ridiculous website. I'd rather be with Sky but won't go back until they sort out the esim nonsense. 

This message was authored by Beachlover20 This message was authored by: Beachlover20

E sims no answers

When will sky be using Esims.? Plenty of other providers are using them. Surprised that sky is not using them yet. Especially as new iPhone 14 has esim. I understand that models being sold in the UK will also have a normal sim slot as well as the capability to use Esims. I thought Sky were innovative but looks like they are falling behind other providers.

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: E sims no answers

Posted by a Superuser, not a Sky employee. Find out more

@Beachlover20 

This question has been asked many times already and the short answer is that we don't know. Sky have yet to announce if and when esims will be available.  


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This message was authored by GD1 This message was authored by: GD1

Re: E sims no answers

Posted by a Superuser, not a Sky employee. Find out more

@Beachlover20  I have merged your post to this existing thread that is discussing the same question, a new thread isn't required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: E sims no answers

Posted by a Superuser, not a Sky employee. Find out more

@Beachlover20 wrote:

I thought Sky were innovative but looks like they are falling behind other providers.


Not particularly: Sky is an mobile virtual network operator (i.e. like most SIM sellers it does not have its own cellular infrastructure), and almost no UK MVNOs currently have the technical capacity to offer eSIMS (it's the four actual network operators EE / O2 / Three / Vodaphone which do so: Sky Mobile is carried by O2).    This is acknowledged to be a very real challenge within the industry.

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This message was authored by Tifukwizat This message was authored by: Tifukwizat

Re: Sky Mobile - is eSIM being offered in 2021

Just wonder what sky are actually doing! Offering the iPhone 14 pro max which doesn't have a sim tray so needs an E sim 😑 how you gonna do that sky???

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Mobile - is eSIM being offered in 2021

Posted by a Superuser, not a Sky employee. Find out more

@Tifukwizat wrote:

Just wonder what sky are actually doing! Offering the iPhone 14 pro max which doesn't have a sim tray so needs an E sim 😑 how you gonna do that sky???


The UK version has a SIM tray - so not too difficult for Sky...

I am just another Sky customer and my views are my own
This message was authored by DrB.... This message was authored by: DrB....

Re: Sky Mobile - is eSIM being offered in 2021


@Tifukwizat wrote:

Just wonder what sky are actually doing! Offering the iPhone 14 pro max which doesn't have a sim tray so needs an E sim 😑 how you gonna do that sky???


It is only in the USA that the iPhone 14 is e-sim only.  In fact it has 2 physical simms in China.

As stated already, the UK model has 1 physical nano sim tray.

 

E-sim availability changed very quickly in the USA over the last 18 months so I expect this to happen here in the UK. 

This message was authored by NeilHolmes This message was authored by: NeilHolmes

Re: Sky Mobile - is eSIM being offered in 2021

It is now 2022 and I have an iPhone 14 after setting it up. It requires me to finish setting it up by adding my eSIM which I haven't got because Sky don't support it. So therefore every time I look at my Settings icon I see a red bubble with a number one next to it I called Apple and they said there is nothing I can do about it. It does not affect the operation of the phone but it affects the operation of my anger. 

This message was authored by Fergus67 This message was authored by: Fergus67

Re: Sky Mobile - is eSIM being offered in 2021

That would really wind me up too. Surely they can't sell a phone that you can't properly set up. 

This message was authored by NeilHolmes This message was authored by: NeilHolmes

Re: Sky Mobile - is eSIM being offered in 2021

Sky can have this phone back as far as I'm concerned I bought it from them, there was no mention of a constant error message. iPhone 14 Pro Max, over a grand!

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Mobile - is eSIM being offered in 2021

Posted by a Superuser, not a Sky employee. Find out more

@NeilHolmes wrote:

every time I look at my Settings icon I see a red bubble with a number one next to it


If you select this do you then see an option to "set it up later" or similar ?

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This message was authored by NeilHolmes This message was authored by: NeilHolmes

Re: Sky Mobile - is eSIM being offered in 2021

No, it's not like Apple Pay you have to set up an esim one e you click on the finish setting up...

strange really the Americans are moaning about having to switch to an esim, which is no biggie, IF your carrier supports it, as all US carriers do, this is, unless I am very much mistaken the 21st century?

 

Apple could fix it but does a multi trillion dollar company care about some two bit tin pot carrier in a little backwater called Great Britain?

 

Sky could fix this, as they were planning in 2021! But now with the iPhone 14 it is essential to stop people with chronic OCD like me, having a clean Home Screen with no warning notifications. Either that or tell them about the fact that you will get this warning at time of purchase, also Apple should be warning it's customers, that some 'olde fashioned' carriers will have this issue, might hurt the sales figures though. And we all know that Tim 'Apple' likes his money. Steve Jobs would be spinning in his grave!

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