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Discussion topic: Sky Mobile contract

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Avatar for ClaireH880
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This message was authored by: ClaireH880

Message posted on ‎13 Aug 2025 11:11 AM

Sky Mobile contract

Hi,

 

Please could you advise when my Sky Mobile contract ends ie when can I get an upgrade etc.

 

Many thanks

Claire 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎13 Aug 2025 11:14 AM

Re: Sky Mobile contract

Posted by a Superuser, not a Sky employee. Find out more

Hi @ClaireH880  no one here can tell you that as this isn't sky CS. Look at your account and your message centre and you should be able to find this yourself. Failing that, call sky on 150. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎13 Aug 2025 12:14 PM

Re: Sky Mobile contract

Posted by a Superuser, not a Sky employee. Find out more

@ClaireH880 

This link explains how to locate your mobile contract which should assist you...

https://www.sky.com/help/articles/sky-mobile-contracts 

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: caesarome

Message posted on ‎13 Aug 2025 01:04 PM

Re: Sky Mobile contract

Posted by a Superuser, not a Sky employee. Find out more

@ClaireH880 

If you want to upgrade your current device then you need to do this before you have finished paying off the credit agreement against it. After that yoh will have to place an order for a new device.

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