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Discussion topic: Sky Mobile Device Delivery

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This message was authored by annec999 This message was authored by: annec999

Sky Mobile Device Delivery

Ordered a new handset on tuesday the 25th not knowing they were out of stock so has anyone been in this predicament before when ordering a new phone from sky? just wondering how long it takes before they get there new stock as it said i would get it within a week and i am not quite sure i will as i am away on holiday soon and would like to take it with me 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Mobile Device Delivery

Posted by a Superuser, not a Sky employee. Find out more

@annec999 
Being customers we have no insider knowledge regarding stock levels or delivery timescales. The most up to date information on your particular order should be available at https://www.sky.com/help/articles/track-sky-order
Any mention of 'on back order' means there is no stock available to fulfill your order.

Once it’s on its way you should get two emails, one from Sky, and then one from DPD with details of your 1 hour delivery time slot and name of driver. 

edit: if you ordered the iPhone 14 Pro or Pro Max they are in short supply worldwide as Apple can't keep up with demand. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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