Discussion topic: Sim replacement
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Message posted on 15 May 2026 10:46 AM
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Sim replacement
Hi,
I've some how managed to block my original sim as I've activated a sim that wasn't out of time to activate. I don't know how or why but it's blocked my original sim & number so now I can't make calls or recieve etc as I have no signal at all other than WiFi. I just wanted to have a new replacement one sent out again with same number & plan but I can't make the call to talk to anyone?
is there any other way I can do this ?
thanks
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Message posted on 15 May 2026 10:47 AM
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Re: Sim replacement
@Paris444 wrote:I've some how managed to block my original sim as I've activated a sim that wasn't out of time to activate.
What did you do, exactly? Did you activate the SIM as a 'replacement'?
Message posted on 01 Aug 2026 12:24 AM
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Re: Sim replacement
Message posted on 01 Aug 2026 03:53 AM
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Re: Sim replacement
@Alansbroadban
Hi, you aren’t directly talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up of Sky customers helping other Sky customers with additional help from Superusers like myself.
Can you explain why you're trying to do this? Also, are you the account holder?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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