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Discussion topic: Sim replacement

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This message was authored by: Paris444

Sim replacement

Hi, 

 

I've some how managed to block my original sim as I've activated a sim that wasn't out of time to activate. I don't know how or why but it's blocked my original sim & number so now I can't make calls or recieve etc as I have no signal at all other than WiFi. I just wanted to have a new replacement one sent out again with same number & plan but I can't make the call to talk to anyone? 

is there any other way I can do this ? 
thanks

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This message was authored by: PandJ2020

Re: Sim replacement

Posted by a Superuser, not a Sky employee. Find out more

@Paris444 wrote:

I've some how managed to block my original sim as I've activated a sim that wasn't out of time to activate.


What did you do, exactly?  Did you activate the SIM as a 'replacement'?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Alansbroadban

Re: Sim replacement

I need to block a sim plan and get a replacement SIM.
This message was authored by: Daniel0210

Re: Sim replacement

Posted by a Superuser, not a Sky employee. Find out more

@Alansbroadban 
Hi, you aren’t directly talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up of Sky customers helping other Sky customers with additional help from Superusers like myself.

Can you explain why you're trying to do this? Also, are you the account holder? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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