Discussion topic: Sim not working
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Message posted on 07 Oct 2025 02:47 PM
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Sim not working
I have a contract iPhone 15 with sky and a sky SIM card. I have never missed any payments. This morning my phone said "sim failure" and I haven't had any signal to make calls, texts or use data. After turning my phone on and off a few times signal came back for around 2 hours but it's gone again. I can't even ring sky to query this as I have no signal to make a call.
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All Replies
Message posted on 07 Oct 2025 03:02 PM
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Re: Sim not working
Hi @Shannon45 any issues showing ?
https://www.sky.com/help/articles/service-status-sky-mobile
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 07 Oct 2025 03:13 PM
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Re: Sim not working
Hi, no not showing any issues in my area
Message posted on 07 Oct 2025 04:02 PM
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Re: Sim not working
Sim failure might mean the sim itself has developed a fault so if you haven't got another phone you can use to call Sky about this then try one of the social media links at the bottom of the page as it might be worth asking Sky to send you a replacement sim to try.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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