Discussion topic: Sim not activating
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Message posted on 12 Sep 2024 07:07 AM
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Sim not activating
I activated new sim on Tuesday evening - it's now Thursday and still isn't working. Sky app just says we're working on it. Is there a problem?
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Message posted on 12 Sep 2024 09:43 AM
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Re: Sim not activating
There appears to be an issue with your sim as it should have activated by now so you will need to speak to Sky support as they might want to cancel that one and get you another one sent out to try.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Say No when asked if you want a text or to go online then stay on the line.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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