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Discussion topic: Sim not activating

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This message was authored by lilmizzlaw This message was authored by: lilmizzlaw

Sim not activating

I activated new sim on Tuesday evening - it's now Thursday and still isn't working. Sky app just says we're working on it. Is there a problem? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sim not activating

Posted by a Superuser, not a Sky employee. Find out more

There appears to be an issue with your sim as it should have activated by now so you will need to speak to Sky support as they might want to cancel that one and get you another one sent out to try.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Say No when asked if you want a text or to go online then stay on the line.

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