Discussion topic: Expensive data bill

This message was authored by: Katie+B1200 · ‎11 Sep 2024

I upgraded my data from 50gb to 100gb there was only a £2 difference In price to do this. However I am now being charged an extra £10+

This message was authored by: 63johnw · ‎12 Sep 2024

Hi @Katie+B1200 as fellow customers we can't see your bill. If you look at your future bills what does it say ? You will need to call sky on 150 for help.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: PandJ2020 · ‎12 Sep 2024

When you increase your data plan it becomes effectively immediately and billing is increased temporarily due to this. (And the month in advance is charged as well)

Check if your future bills are at the expected level.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Katie+B1200 · ‎12 Sep 2024

I was immediately charged £30 on top of my usual bill and then an additional £10+ on my normal bill the month after.

This message was authored by: caesarome · ‎12 Sep 2024

@Katie+B1200

Does the following months bills also show the same increase, if ut does you will have to call Sky about this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Expensive data bill

Expensive data bill

All Replies

Re: Expensive data bill

Re: Expensive data bill

Re: Expensive data bill

Re: Expensive data bill

Was this discussion not helpful?

Search Sky Community

Start a new discussion