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Discussion topic: Sim card not working

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Avatar for mini64
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This message was authored by: mini64

Message posted on ‎20 Aug 2025 03:52 PM

Sim card not working

Sim is not working
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎20 Aug 2025 03:56 PM

Re: Sim card not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @mini64  has it ever worked ? Are any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: Tywheat

Message posted on ‎22 Aug 2025 04:25 PM

Re: Sim card not working

How do I get a new sim for my daughters phone as it's not working ? 

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This message was authored by: 63johnw

Message posted on ‎22 Aug 2025 04:46 PM

Re: Sim card not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tywheat  if you want a replacement sim with the same number then call sky to arrange, if you mean a new sim with a new number then go to sky.com and order one there. 

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