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This discussion topic has been answered Discussion topic: SIM card

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Message posted on ‎19 Jul 2025 01:33 PM

SIM card

I ordered a SIM card on Thursday it was meant to come next day delivery and it's still not here 

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This message was authored by: caesarome Answer

Message posted on ‎19 Jul 2025 01:37 PM

Re: SIM card

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@Danniella2 

They are sent by Royal Mail so can take 2-3 working days so next day delivery is always going to be a bit of a stretch.

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This message was authored by: caesarome Answer

Message posted on ‎19 Jul 2025 01:37 PM

Re: SIM card

Posted by a Superuser, not a Sky employee. Find out more

@Danniella2 

They are sent by Royal Mail so can take 2-3 working days so next day delivery is always going to be a bit of a stretch.

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Message posted on ‎19 Jul 2025 01:42 PM - last edited: ‎19 Jul 2025 01:45 PM

Re: SIM card

Posted by a Superuser, not a Sky employee. Find out more

@Danniella2 

I believe sims are sent via Royal Mail post so next day delivery is perhaps a little unrealistic. 

(edit: moved from duplicate thread).


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Message posted on ‎22 Aug 2025 04:27 PM

Re: SIM card

How do I order a new sim ? 

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Message posted on ‎22 Aug 2025 04:40 PM

Re: SIM card

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@Tywheat 

If you want a replacmenet sim you need to contact Sky for them to order it.

 

If you want a new sim you can order it via here:

https://www.sky.com/shop/mobile/plans

 

You can not use a pac code to move a number between two Sky sims.

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