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Discussion topic: Sim card coming through the post open

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This message was authored by: MNTN

Message posted on ‎24 Jan 2026 11:50 AM

Sim card coming through the post open

I have ordered a new sim card twice and twice the letter came open. I won't activate these. It is probably criminal activity. Also the packaging tells everyone : HAPPY NEW SIM DAY. I mean... How stupid that is. 

I won't activate this new sim again as it could have been tampered with or even changed. What is SKY doing about this?

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎24 Jan 2026 11:58 AM - last edited: ‎24 Jan 2026 12:00 PM

Re: Sim card coming through the post open

Posted by a Superuser, not a Sky employee. Find out more

There's no risk at all as the SIMs are generic until linked to an account/specific dataplan.

 

But feel free to call Sky and ask them to send more.

 

What is SKY doing about this?

Nothing I guess as per above.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎24 Jan 2026 12:27 PM

Re: Sim card coming through the post open

Posted by a Superuser, not a Sky employee. Find out more

@MNTN 

The almost duplicated post you've put on another thread from January 2025 has been removed to prevent unnecessary duplicate replies. 

 


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Message posted on ‎24 Jan 2026 12:35 PM

Re: Sim card coming through the post open

Posted by a Superuser, not a Sky employee. Find out more

@MNTN  Until you activate the sim card through your acount no one ele can access rhe sim, unless they have access to your Sky account they can't actually do anything with the sim.

 

It is higghly unlikely a scammer would intercept your sim card do something with it then send it on to you, it would not make sense when there are much quicker and easier ways for them to scam a person.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎24 Jan 2026 12:53 PM

Re: Sim card coming through the post open

Thank you for your answer. I think Sky should review their packaging that "accidentally" comes open for everyone. 

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Message posted on ‎24 Jan 2026 01:03 PM

Re: Sim card coming through the post open

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The alternative is not use a SIM card but instead to use a eSIM.

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Message posted on ‎24 Jan 2026 01:09 PM

Re: Sim card coming through the post open

I know thank you. My phone does not support one.

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