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Discussion topic: Sim activation

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RubyTodd
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Sim activation

‎10 Jul 2024 07:58 PM

Can someone please help me activate my new sim 

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caesarome
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Superuser
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Re: Sim activation

‎10 Jul 2024 08:02 PM

Posted by a Superuser, not a Sky employee. Find out more

@RubyTodd 

You can do that here:

 

https://www.sky.com/productsettings/mobile/activate-sim

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RubyTodd
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Re: Sim activation

‎10 Jul 2024 08:55 PM

It's still showing an error 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sim activation

‎10 Jul 2024 10:07 PM

Posted by a Superuser, not a Sky employee. Find out more

@RubyTodd 

What error is that ?

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RubyTodd
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Re: Sim activation

‎10 Jul 2024 10:08 PM

IMG_0339.png

 

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caesarome
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Re: Sim activation

‎10 Jul 2024 10:15 PM - last edited: ‎10 Jul 2024 10:27 PM

Posted by a Superuser, not a Sky employee. Find out more

You are going to have to use another phone to call Sky on to get the sim activated.

 

150 is the free number to use from another Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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RubyTodd
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Re: Sim activation

‎10 Jul 2024 10:20 PM

Thank you so much for your help I'll call in the morning 

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