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Discussion topic: Sim Error
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This message was authored by: MDSwan
Message posted on 24 Jun 2026 09:04 PM
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Sim Error
I Activated a esim by error then deleted it not there is no signal on my phone and cannot make any calls. Can someone help urgently please?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Jun 2026 10:08 PM
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Re: Sim Error
If you deleted the esim then this is why you have no signal.
To restore the esim:
Connect your phone to a Wi-Fi network.
Open the My Sky app.
Go to the Mobile tab, find the SIM profile in question, and select the option to reinstall it.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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