Signing up to sky mobile Ireland

[StephenKeogh]

I've tried to sign up to Sky mobile Ireland several times on website as well as agent on phone. 

I get the confirmation emails saying we recieved order then shortly after i get a your order has been cancelled email. 

Ive called sky support several times and have been no help. I've provided  all the neccessary details - current provider account  number etc.(Vodafone Ireladn) I can confirm i'm out of contract with them.

I got through to some team in India in which they mentioned there is a back end problem (she wouldnt state what the issue is) and I would recieve an update in while. I've no confidence in this. 

Overall this isnt going smoothly which is worrying as Ive been long time broadband and TV customer. 

[caesarome]

@StephenKeogh 

Are you trying to order a device and sim or just a sim as usually if you receive a cancelled dms then it is because you have failed the credit check against a device.

[Ferris1]

Services to be reinstated 

[Daniel0210]

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@Ferris1 wrote:

Services to be reinstated 

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@Ferris1 

Please explain what you mean as your issue doesn't appear connected to the issue the original poster had. Are your services restricted due to a missed payment?