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Discussion topic: Signed credit agreement but changed my mind
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This message was authored by: LJC1
Message posted on 02 Nov 2025 10:45 PM
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Signed credit agreement but changed my mind
I signed the Credit Agreement on a new phone but then realised the upfront payment was much higher than quoted. I decided not to go ahead with the purchase, and didn't pay the upfront fee. Do I need to contact Sky to cancel the credit agreement?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Nov 2025 05:32 AM
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Re: Signed credit agreement but changed my mind
If the order isn't automatically cancelled due to you not paying the upfront fee then should it be dispatched to you then you can refuse the delivery so that it is returned to Sky. You can also call or use social media to contact them to get the order cancelled if it hasn't already been so.
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