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Discussion topic: Signal

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This message was authored by: Chloe-90

Signal

I've had no sky signal since Saturday which was 5 days ago! I can't receive any phone calls or messages and I also can't use my phone to contact people unless on WiFi. My husbands and sons phone is the same! 

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This message was authored by: Daniel0210

Re: Signal

Posted by a Superuser, not a Sky employee. Find out more

@Chloe-90 

First thing to try is whether any local mast issues show here?

https://www.sky.com/help/servicestatus/your-services/mobile


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
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This message was authored by: Chloe-90

Re: Signal

According the app there's signal 🤦🏼‍♀️

This message was authored by: DanW1

Re: Signal

Chloe I'm having this exact same problem! I'm in Maidstone down in Kent. It seems to happen every few months. At first I thought it was my handset (Honor) but my wife has the same one on a different network and hers is fine

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