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Discussion topic: Sick of same problems

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This message was authored by: Sue160374

Sick of same problems

Since 2nd June I can't make calls it keep saying " sorry this person is not available ".

i can't send texts 

I can't ring sky as it won't allow me to make calls 

I have turned phone off n on 

Iv take out sim 

 

can anyone please offer any assistance I have 3 sims in my account ( my daughters phones ) and ALL 3 are NOT working 

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This message was authored by: caesarome

Re: Sick of same problems

Posted by a Superuser, not a Sky employee. Find out more

@Sue160374 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile


If not then you will have to contact Sky, perhaps via social media as there are links at the bottom to their sites.


https://www.sky.com/help/articles/replacement-sim

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This message was authored by: Anonymous

Re: Sick of same problems

@Sue160374 Do you have a landline that you can use to ring Sky on?

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This message was authored by: Sue160374

Re: Sick of same problems

No not at minute 

I'll have to go to my mums 

its disgusting 

This message was authored by: Lisa-P1987

Re: Sick of same problems

Hi there Sue160374 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

Thanks

Lisa - Sky Tech Team Expert
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