Discussion topic: Sick of same problems
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Message posted on 17 Jun 2025 09:37 AM
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Sick of same problems
Since 2nd June I can't make calls it keep saying " sorry this person is not available ".
i can't send texts
I can't ring sky as it won't allow me to make calls
I have turned phone off n on
Iv take out sim
can anyone please offer any assistance I have 3 sims in my account ( my daughters phones ) and ALL 3 are NOT working
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Message posted on 17 Jun 2025 09:38 AM
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Re: Sick of same problems
Does any mast issues show here for you:
https://www.sky.com/help/servicestatus/your-services/mobile
If not then you will have to contact Sky, perhaps via social media as there are links at the bottom to their sites.
https://www.sky.com/help/articles/replacement-sim
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Jun 2025 09:39 AM
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Re: Sick of same problems
@Sue160374 Do you have a landline that you can use to ring Sky on?
Message posted on 17 Jun 2025 01:07 PM
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Re: Sick of same problems
No not at minute
I'll have to go to my mums
its disgusting
Message posted on 18 Jun 2025 08:35 AM
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Re: Sick of same problems
Hi there Sue160374 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
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