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Discussion topic: Ivalid postcode when attempting to activate sim card

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This message was authored by: Sue236

Ivalid postcode when attempting to activate sim card

Activating my new sky sim card - says my postcode is invalid despite trying the format suggested.

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This message was authored by: caesarome

Re: Ivalid postcode when attempting to activate sim card

Posted by a Superuser, not a Sky employee. Find out more

@Sue236 wrote:

says my postcode is invalid 


@Sue236 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

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This message was authored by: Lisa-P1987

Re: Ivalid postcode when attempting to activate sim card

Posted by a Sky employee

Thanks for escalating this. We’ve sent Sue236  an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

Thanks

Lisa - Sky Tech Team Expert
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