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Discussion topic: Shared mobile accounts

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Message posted on ‎08 Feb 2025 04:44 PM

Shared mobile accounts

My husband and I have a shared mobile account and we are splitting. How do we split our bill so we can be responsible for paying for our own?

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Message posted on ‎08 Feb 2025 04:48 PM - last edited: ‎08 Feb 2025 04:48 PM

Re: Shared mobile accounts

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@Emily147  The bills produced have a breakdown of charges against each device/sim, simply split based on that?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎08 Feb 2025 04:50 PM

Re: Shared mobile accounts

Posted by a Superuser, not a Sky employee. Find out more
@Emily147 wrote:

How do we split our bill so we can be responsible for paying for our own?

If you have both had the sims for 12 months or more then one of you could get a pac code to move to a different network as you can't split a bill on Sky.

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This message was authored by: Emily147

Message posted on ‎10 Feb 2025 08:44 AM

Re: Shared mobile accounts

Thanks I know how to see what's been spent but I want to disconnect the bills from each other so we pay from separate accounts. 

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Message posted on ‎10 Feb 2025 09:35 AM

Re: Shared mobile accounts

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Hi @Emily147  you can't, unless one of you leaves sky to go to another network then rejoins sky on their own account. 

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