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Discussion topic: Set up

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Avatar for AnnWalton
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This message was authored by: AnnWalton

Message posted on ‎03 Oct 2025 03:29 PM

Set up

Why does it take 3 days to transfer to Sky once phone is activated and PAC given? 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎03 Oct 2025 03:42 PM

Re: Set up

Posted by a Superuser, not a Sky employee. Find out more
@AnnWalton wrote:

Why does it take 3 days to transfer to Sky once phone is activated and PAC given? 

It's usually 1 working day.  Transfers are not actioned over weekends - so a transfer initiated today won't complete until Monday.

I am just another Sky customer and my views are my own even if you don't like the answers
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