0

Discussion topic: Services restricted

Reply
This message was authored by: 1anneli2

Services restricted

Why are my services currently being restricted when my payments are up to date 

Reply

All Replies

This message was authored by: Daniel0210

Re: Services restricted

Posted by a Superuser, not a Sky employee. Find out more

@1anneli2 

Are your mobile services actually restricted or just access to your bills etc?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: Services restricted

Posted by a Superuser, not a Sky employee. Find out more

@1anneli2 

Does your online bill show that you owe nothing:

 

https://www.sky.com/bill/tv-broadband-talk

 

If it does what service do you have and what is happening ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for 1anneli2
Level 1 icon
Topic Author
This message was authored by: 1anneli2

Re: Services restricted

When I click on upgrade it tells me about service restrictions. My bill is up to date.

This message was authored by: caesarome

Re: Services restricted

Posted by a Superuser, not a Sky employee. Find out more

Does it say that your services are restricted or that the page is restricted ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply