25 Oct 2024 06:36 AM
26 Oct 2024 04:15 AM
Hello.
It refreshed and my data was restored yesterday.
Thanks
25 Oct 2024 07:02 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Mymobile66 as unused data now disappears after 12 months could this have happened? If you use the my sky app or login to your account and navigate to your piggybank then it should show you there what's happened.
25 Oct 2024 07:07 AM
Possibly,but it was in My Sim data.Sky customer services always recommend not leaving data in Piggybank.I'm going to call them.Thanks for your help
25 Oct 2024 07:30 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Mymobile66 if you are saying it was on your sim then has not gone back into your piggybank then it sometimes takes a day to appear. Check again later today to see if it's back.
26 Oct 2024 04:15 AM
Hello.
It refreshed and my data was restored yesterday.
Thanks
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