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This discussion topic has been answered Discussion topic: Samsung galaxy tabA9+5g

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This message was authored by: Mickymel

Samsung galaxy tabA9+5g

Hi My ok button on my tablet seems disabled so I can not unlock my tablet as it won't let me press ok

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This message was authored by: caesarome Answer

Re: Samsung galaxy tabA9+5g

Posted by a Superuser, not a Sky employee. Find out more

@Mickymel 

Are you trying to enter a password as you could try the forgotten password option or seeing if you can disable having to enter the OK option via Settings > lock screen > select lock type > pin

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This message was authored by: caesarome Answer

Re: Samsung galaxy tabA9+5g

Posted by a Superuser, not a Sky employee. Find out more

@Mickymel 

Are you trying to enter a password as you could try the forgotten password option or seeing if you can disable having to enter the OK option via Settings > lock screen > select lock type > pin

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Mickymel

Re: Samsung galaxy tabA9+5g

Hi 

I put my pass code in but it won't let Mr press ok . I can't even shut it down or do the reboot

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This message was authored by: Mickymel

Re: Samsung galaxy tabA9+5g

I can't even put forgot password in as it won't let me now it has switched itself to flight mode.  My tablet is only 4 weeks old. Thank you for trying to help

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