Samsing S25 FE includes buds

[di07cunni]

Hi I ordered 2 samsung phones which include free galaxy pro buds, this dosent show.in my order confirmation

[PandJ2020]

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@di07cunni wrote:

Hi I ordered 2 samsung phones which include free galaxy pro buds, this dosent show.in my order confirmation

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When did you order?  (See below)

Samsung Galaxy S25 FE and Buds3 FE:Customers that purchase a Samsung Galaxy S25 FE from Sky Mobile between 25th February and 1st April are eligible to get Samsung Galaxy Buds3 FE (while stocks last) which will automatically appear in your order confirmation at no extra cost

[di07cunni]

That's not right then, because I bought today, with the offer advertised

[caesarome]

@di07cunni 

The above doesn't appear to be the offer as it is this one seeing as you ordered it today:

https://www.sky.com/shop/mobile/phones/samsung/samsung-galaxy-s25-fe-5g-with-galaxy-ai

It does say they should have appeared in your basket, so do they appear here for you:

https://www.sky.com/ordertracking

[PandJ2020]

The device seems to be out of sync with the terms and conditions... what I posted is live.

Perhaps call Sky to confirm?

[63johnw]

Please ignore this message.