I joined Sky Mobile last week. Huge mistake. Switching over my number on new sim card was no problem. But now I can't receive verification codes or one-time codes from my bank or other businesses that I use. I am literally locked out of my bank account. I finally got through to them after spending 2 days trying. I was told they have had many complaints about this particular problem and they have people working on the problem. But there is nothing they can do about it right now. I tried to go back to my original provider but to log into that account they send you a verification code. Which I can't receive!! I shoud've known Sky mobiles €15 a month plan was too good to be true. Would strongly advise against switching if you are thinking of doing so
I have exactly the same issue , I can't receive 6 digit security codes which everybody is now using , therefore can't use wages , medical , prescriptions, bank transfers etc etc
I notice there were no responses to this original message 12 months ago , can anyone help , the Sky robot is next to useless
Posted by a Superuser, not a Sky employee. Find out more
When calling Sky @Alanrox as you will need to do to get past the bot say nothing when it asks you any questions and remain on the line.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
